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When we phoned Planet Cruise we got strait through to Glenn Wallis. No hanging on the phone with music playing or being in a queue. Glenn was very helpful and was able to answer all our questions. He advised us on which deck and side of the ship to have our cabin for the best views as we traveled around the Britsh Isles.
From the first phone call to booking Ian was polite, helpful and professional. Thoroughly enjoyed dealing with him, nade the whole experience a pleasure from start to finish even though he had problems at his end with automated payments for the deposit he remained cool, calm and collected. A true gent!
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