| Date | Product | Score | Comment |
|---|---|---|---|
| 2 days ago | Festive Oslo, Copenhagen & Amsterdam frm So'ton cruise on Arcadia. |
|
Easy to book and cheaper than high street |
| 2 days ago | Spain & Portugal Sojourn from Southampton cruise on Queen Victoria. |
|
We found the experience of booking with Planet Cruise very easy for our cruise in November 2019 on Queen Victoria . We made the booking on phone and our adviser was extremely helpful . We are now looking forward to the trip ! |
| 3 days ago | Bruges Getaway from Southampton cruise on Ventura. |
|
Finding a cruise I liked was straightforward on their website, there is a great deal of choice. Booking the cruise on-line was difficult, so much so that I booked the wrong trip. The service I received from their Customer Care team to sort out my booking problem was excellent. The woman I spoke to immediately sorted it out with P&O and e-mailed me amended details within minutes. |
| 3 days ago | Highlights of the Mediterranean & 7 Nt Majorca Stay cruise on Marella Discovery. |
|
very good experience |
| 4 days ago | Guernsey Break from Southampton cruise on Ventura. |
|
Recommended, most likely will do it again ! |
| 4 days ago | Italy, Greece & Adriatic cruise on Celebrity Infinity. |
|
Very good service with polite sales people |
| 4 days ago | Bruges Getaway from So'ton cruise on Britannia. |
|
Excellent efficient friendly service |
| 5 days ago | Greenland Fjords from Dover cruise on Boudicca. |
|
This cruise was booked while onboard and was transfered to planet cruise as my usual booking agent. This was processed very well with some welcome discount. |
| 6 days ago | Christmas & New Year Canaries & Madeira from Bristol cruise on Marco Polo. |
|
Very helpful with the booking of my cruise, advised me of all available options. Agent very polite and courteous. |
| 6 days ago | Western Mediterranean from Southampton cruise on Britannia. |
|
Excellent service. The staff were very helpful in finding me the right cruise for the right price. |
| 6 days ago | Ancient Kingdoms from Limassol, Cyprus cruise on Marella Dream. |
|
The sales person Lucy who answered my call answered all my questions about the cruise my wife and I were interested in so we booked the holiday there and then |
| 1 week ago | Baltic Cities & St Petersburg from Dundee cruise on Magellan. |
|
Booked on board Marco Polo for our next cruise - loved our cruise and wanted to go on another |
| 1 week ago | Tropical Delights & 7 Nt Barbados Stay cruise on Marella Explorer 2. |
|
Unable to make contact to amend error on name- no response to several emails although sent more than 48 hours as suggested The name is **personal information removed by Feefo** and not **personal information removed by Feefo** |
| 1 week ago | Flavours of the Caribbean & Panama Canal Experience from Jamaica cruise on Marella Discovery 2. |
|
Stewart was very polite, knowledgeable and helpful. He was willing to make further enquiries on our behalf to obtain answers to any questions. |
| 1 week ago | Canary Islands, Madeira & Portugal from Southampton cruise on Ventura. |
|
Well informed |
| 1 week ago | Ancient Affair from Limassol, Cyprus cruise on Marella Dream. |
|
After ringing up regarding a slight computer clichwith my payment,it was dealt with quickly to my satisfaction,thechap isloke towas very considerate and helpful. |
| 1 week ago | Seven Shores & Paradise Islands from Barbados cruise on Marella Explorer 2. |
|
Quick & very easy to book online |
| 1 week ago | Adriatic Splendours from Naples cruise on Marella Explorer 2. |
|
It was so easy and the person who dealt with us was fantastic. Felt confident with her. |
| 1 week ago | Spanish Delights from Palma, Majorca cruise on Marella Dream. |
|
When ringing for details of the cruise, the staff were polite friendly and very helpful. This accounts for a lot. |
| 1 week ago | Atlantic Coast & Iberia from Southampton cruise on Oceana. |
|
Very helpful and professional |
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