Contact Planet Cruise
Address & contact details
Planet Cruise
Quay Point, First Floor, Unit 6, Northarbour Rd, Portsmouth PO6 3TD
Already booked and have a question? Submit an enquiry here
Customer Services Opening Hours
| Mon | 09:00 | to | 18:00 |
| Tue | 09:15 | to | 18:00 |
| Wed | 09:00 | to | 18:00 |
| Thu | 09:00 | to | 18:00 |
| Fri | 09:00 | to | 18:00 |
| Sat | 09:00 | to | 18:00 |
| Sun | 09:00 | to | 18:00 |
Thank you for your patience!
Our sincere apologies. Since the world has reopened we have been experiencing very high volumes of contact.
We are doing all we can to restore our usual prompt level of service.
If your query is regarding testing, vaccinations and other pre-departure requirements please see our Covid -19 Travel Information section. For specific up to date pre-departure information, please visit your cruise line’s website.
If you wish to amend your booking, please submit the Booking Amendment Form by logging into your Customer Portal
If you are departing in the next 3 months and need assistance, please chat live with one of our customer care advisors.
Our web chat opening hours are 9am - 6pm, Monday - Sunday.
Thank you for your understanding during this exceptional and unprecedented situation.