Contact Planet Cruise
Address & contact details
Planet Cruise
Quay Point, First Floor, Unit 6, Northarbour Rd, Portsmouth PO6 3TD
Customer Services Opening Hours
| Mon | 09:00 | to | 17:30 |
| Tue | 09:00 | to | 17:30 |
| Wed | 09:00 | to | 17:30 |
| Thu | 09:00 | to | 17:30 |
| Fri | 09:00 | to | 17:30 |
| Sat | 09:00 | to | 17:30 |
| Sun | 09:00 | to | 17:30 |
*** If affected by the National Air Traffic Control system outage on Monday 28th August, please see our dedicated article here ***
Please see below how to contact us depending on your needs so our customer services team can best assist you. Before contacting us with a question, check out our handy online Help Centre, which has articles and resources covering all our Frequently Asked Questions and more.
Manage My Booking
Would you like to request a change to your booking? Log in to "My Booking", where you can view all your booking information and request changes via our Customer Contact Form.
Live Web Chat
Have a question about your booking? Speak to one of our friendly customer care advisors via our live web chat facility in our Help Centre. Open Mon-Fri 10am-5.30pm.
Urgent Enquiries
If you have an urgent query and you are departing in the next 3 weeks, please phone us. Open Mon-Sun 9am-5.30pm. Call 0239 327 7800
Post Departure Feedback
Any concerns once returned, please complete the Customer Contact Form. To access the form, log in to "My Booking"