Contact Planet Cruise

To speak to a Cruise Specialist call 0239 327 7800 during our opening hours:

Mon	08:00	to	22:00
Tue	08:00	to	22:00
Wed	08:00	to	22:00
Thu	08:00	to	22:00
Fri	08:00	to	22:00
Sat	09:00	to	22:00
Sun	10:00	to	22:00

Our experienced Cruise Specialists will be happy to answer any questions you may have and help you decide which cruise is best for you.

If you would like to contact our Cruise Specialists by e-mail please send your message to:  sales@planetcruise.com

Customer Services

Our customer service team works hard to process bookings and confirm details with customers and the Cruise Lines. If you need to amend or add to your booking, or have a general query about your holiday, please contact our dedicated Customer Service Team.

Opening hours

Mon	08:00	to	20:00
Tue	08:00	to	20:00
Wed	08:00	to	20:00
Thu	08:00	to	20:00
Fri	08:00	to	20:00
Sat	09:00	to	17:00
Sun	10:00	to	16:00

Telephone:   0239 327 7933  , please press option 2

If you would like to contact our Cruise Specialists by e-mail please send your message to:  help@planetcruise.com

Tailormade Customer Services

Our Tailormade customer service team works hard to process bookings and confirm details with customers and the Cruise Lines. If you need to amend or add to your booking, or have a general query about your holiday, please contact our dedicated Tailormade Customer Service Team. All Tailormade booking start with the letter T.

Opening hours

Mon	08:00	to	20:00
Tue	08:00	to	20:00
Wed	08:00	to	20:00
Thu	08:00	to	20:00
Fri	08:00	to	20:00
Sat	09:00	to	17:00
Sun	10:00	to	16:00

Telephone:   0239 327 7934

If you would like to contact our Cruise Specialists by e-mail please send your message to:  help@planetcruise.com

Concierge Team

Our experienced concierge team can help take care of all your holiday extras. If you would like to add parking, shore excursions or hotel stays onto your existing booking then the team are on hand to assist. The Concierge team can also help you book your travel insurance or assist in finding upgrades to your flights or cabin. Also they are able to offer a range of ship visits  view here

Opening hours

Mon	09:00	to	18:00
Tue	09:00	to	18:00
Wed	09:00	to	18:00
Thu	09:00	to	18:00
Fri	09:00	to	18:00
Sat	Closed
Sun	Closed

Telephone:   0239 327 7939

If you would like to contact our Cruise Specialists by e-mail please send your message to:  concierge@planetcruise.com

Post Cruise Complaints:

Please email  care@planetcruise.com

Press Office

Please email  planetcruise@hillsbalfour.com

Webmaster

If you experience any problems with this site or have any questions or suggestions as to its content then please feel free to contact the Webmaster. Please send your message to:  webmaster@planetcruise.com

Website/ Business Enquiries

For business enquiries please call  0208 544 6428