Covid-19 Travel Requirements Covid-19 Travel Updates and FAQs
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Contact Planet Cruise

Address & contact details

Planet Cruise

Quay Point, First Floor, Unit 6, Northarbour Rd, Portsmouth PO6 3TD

Customer Services Opening Hours

Mon 09:00 to 18:00
Tue 09:15 to 18:00
Wed 09:00 to 18:00
Thu 09:00 to 18:00
Fri 09:00 to 18:00
Sat 09:00 to 18:00
Sun 09:00 to 18:00


Thank you for your patience!


Our sincere apologies. Since the world has reopened we have been experiencing very high volumes of contact.

We are doing all we can to restore our usual prompt level of service.

If your query is regarding testing, vaccinations and other pre-departure requirements please see our Covid -19 Travel Information section. For specific up to date pre-departure information, please visit your cruise line’s website.

If you wish to amend your booking, please submit the Booking Amendment Form by logging into your Customer Portal

If you are departing in the next 3 months and need assistance, please chat live with one of our customer care advisors.

Our web chat opening hours are 9am - 6pm, Monday - Sunday.

Thank you for your understanding during this exceptional and unprecedented situation.

Speak to a Cruise expert

0239 327 7933