Price Match Guarantee
How it works
1
Found a better price?
Make sure it is for the same cruise line, ship, sailing date, cabin type and grade.
2
Contact us
A written quotation or screenshot of the offer must be submitted by email to sales@planetcruise.com before booking with Planet Cruise.
3
We match the price
If a match is confirmed, our price match guarantee ensures that you get the holiday you desire at the best possible price.
When we will match the price
- You have contacted us before booking with a written quotation or screenshot of the offer.
- The cruise must be available to book at the lower price at the time of evaluation. The screenshot is not deemed conclusive.
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The other deal is identical to the one you are planning to book with us and subject to the same booking conditions. This means:
- It is with the same cruise line
- It is the same cabin type, position on the ship and cabin grade
- It is for the same sailing date
- It is from the same departure airport (where applicable)
- It has identical conditions attached (drinks/meal inclusions, free WiFi etc)
- The price must be in Pounds Sterling and must correspond to the UK Market
When you can’t make a claim
- You book through a website that doesn’t reveal the cruise line or cabin type until after you have booked.
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You book using
- Special membership rates
- Loyalty points
- Any rewards programmes or special promotions made available through the supplier
- Service discounts including military discounts
- It is a private group
- It is a chartered sailing
- You have already made the booking with us