With 15 years' experience, we offer the best cruise deals in the industry
The order process was easy to use..for just 5 minutes ..
Made telephone contact with a very polite and helpful customer service representative callled Natasha who listen and then advised and actioned my holiday request ensuring I received the best deal she could get. This was followed up by emails confirming all the details. I highly recommend Planet / Iglu Cruise
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All holiday packages with Planet Cruise are fully financially protected with ABTA and ATOL. This means if your sailing is cancelled, the cruise line, other suppliers, or even ourselves, stop trading, you will not lose any money tied into a package with us.
If your cruise is cancelled, you can receive a refund or future cruise credit you can use to rebook an alternative cruise later. If you select a future cruise credit, you will often receive added benefits such as increased credit or onboard spend to enjoy extra treats as a thank you for your loyalty.
Many cruise lines have updated their cancellation policies given the current situation. These conditions usually have a shorter notice period to cancel and fewer financial penalties such as loss of deposit and admin fees. See our flexible cancellations guide for policies by cruise line.
All cruise lines follow the strictest international health and hygiene measures, and these policies have been enhanced to follow guidance on how to deal with Covid-19. For more information on what each cruise line is putting in place to keep you safe before, during and after your cruise, check out our guide and see how you can cruise with confidence.
This information is provided on your Booking Confirmation, along with details of your holiday package's terms and conditions.
P&O Cruises, Royal Caribbean and Norwegian Cruise Line’s fleet of fun-filled cruise ships are the go-to cruise lines for a family cruise holiday. See here for all the best family cruise deals.
The details vary greatly by cruise line, however, the typical extras you can add are speciality dining and drinks packages, shore excursions, flight and cabin upgrades and spa sessions. This is either available to manage online via the cruise line’s or our own portal, or by calling us.