Princess Cruises' fleetwide OceanMedallion
Updated: May 2021
From 2021, Princess Cruises' fleet features the innovative MedallionClass Experience, including contact-free technology, high speed Wi-Fi, and easy dining reservations. Not only do they ensure a stress-free holiday experience, these features also enhance the thorough health and safety protocols - all via a stylish, wearable device. Replacing a traditional cruise line key card, guests can stay more connected than ever before to friends and family, while enjoying a truly seamless cruise experience.
Following the success of the OceanMedallion onboard select ships, guests can now experience these unique features across the entire Princess Cruises fleet. These features include:
- TrulyTouchless Embarkation and Disembarkation
- Simplified safety training
- Keyless stateroom entry
- TrulyTouchless Commerce
- OceanNow services on demand
- Wager-based gaming and PlayOcean
- Dine My Way
Health and Safety
During a pause in services in 2020, Princess Cruises refined the MedallionClass Experience to ensure the health and safety of guests and crew fleetwide. Pre-cruise, guests will be able to fill in health questionnaires, submit travel documents and arrange forms of payment seamlessly thanks to OceanReady. This service expedits check-in and creates an entirely touchless process.
Thanks to the touch-free technology, TrulyTouchless embarkation and disembarkation is a streamlined process, while onboard, guests can contact guest services via mobile chat, and order drinks and food to their location on the ship at any time. Safety information videos can also be watched anytime, anywhere, from in the comfort of your cabin to by the pool, and muster station check-in is a quick and contactless process done at your convenience on embarkation day. These efficient services mean minimal contact with staff and crowds, ensuring a Princess cruise is Covid-19 secure.
Dine My Way
Make meal times even more flexible during your Princess Cruises' voyage thanks to Dine My Way. From making reservations in the dining rooms and restaurants to choosing your preferred seating, indicating dietary requirements and adding family members and friends who will be eating with you, you'll be able to customise each meal time to make it perfect for you. What's more, if you don't feel like going out, Princess' OceanNow on demand menu is even bigger. and can now be ordered through the MedallionClass app, meaning that tasty dishes can be delivered to wherever you are on the ship.
Entertainment and reservations
The MedallionClass fleet offers a range of features to allow guests to get the most out of their cruise experience. The daily cruise programme can be viewed in the MedallionClass app, where guests can create their own personalised schedule, find directions to venues, and reserve their favourite dining and activities.
When making purchases onboard - such as for drinks, merchandise and excursions - the intelligent MedallionClass software can determine the location of the guest onboard, allowing payments to be made without tapping a card or entering a PIN number.
Boasting the best Wi-Fi available at sea, guests can enjoy a high-speed and reliable connection at an affordable price. From streaming shows and films to staying in touch with home via social media and video chat, MedallionNet is powered by an access point in every stateroom, ensuring unrivalled internet from the comfort of your cabin.
From connecting with and locating your friends and family onboard, to accessing your cruise programme, the MedallionClass app quite literally puts the control in your hands. Accessible via a smartphone or tablet, guests can find information, entertainment and services at the touch of a button. Looking for exhilarating entertainment on the go? PlayOcean turns mobile devices into a gaming centre for trivia, while those looking to wager a bet can enjoy slots, blackjack, roulette and more.