Coronavirus Travel Information
Current and New Cruise Bookings
- Flexible Cancellation Policies
- Booking with Planet Cruise is secure we are ABTA and ATOL protected
If your cruise has been cancelled
- Cancelled cruises dates
- Future Cruise Credit information for all the cruise lines
- Information about rebookings, Refund Credit Notes and refunds
Further Information
- Please see our Frequently Asked Questions for answers to general queries.
- All cruise line policies
- Latest consumer advice from ABTA
- Government/FCO travel advice
Our Statement
Planet Cruise remain committed to providing our customers with quality and worry-free cruise packages. We know that whether you are currently seeking that perfect cruise, or are looking ahead to your upcoming holiday, you may have some questions about how a cruise holiday may be affected by ongoing world events.
We are aware that the situation both in the travel industry and globally is constantly changing during this difficult time and we are taking measures to deal with every event and circumstance as it arises. As a result, our call centre is extremely busy with the high volume of customers trying to get in touch. Please be assured that we are contacting customers whose holiday plans are directly affected. In the meantime, if you have a non-urgent query about your booking please email us at help@planetcruise.com
It’s worth remembering that:
- By booking with Planet Cruise your holiday is financially protected.
- As members of ABTA, we follow an industry Code of Conduct. All cruises are ‘package holidays’ therefore granting you specific rights and protections under UK legislation.
- We are an industry-leading cruise agent and tour operator and have been trading for over 20 years.
