One destination (Victoria) was cancelled and we were given $50 credit in recompense but this was not set against the service charge which was pretty mean. We found the service charge excessive as were drink costs - especially since we were not allowed to buy 1 drinks package and my wife does not drink alcohol! This cruising industry needs to be more transparent.
couple1 Jan 2007
Got a very good deal on a suite in the Haven. This really made this trip extra special. Suite was super. Service was excellent. Drinks were included, which was a huge bonus. Food was good but we had private dining with the Haven suite, and my only complaint was that the menu didn't change at all. My partner is a steak and sea food person so choices were great for him. I'm chicken and pasta, little choice for me other than salad. We had the choice to eat elsewhere but the Haven dining room was very nice and my partner loved it. If we got a deal on a Haven suite again, we would definitely go as it really made the trip.