Excellent service especially the cabin boys and girls. Nothing is too much trouble for them. The bar staff are also to be commended as they were wonderful and always service with a smile. Will definitely be booking another cruise on Marella.
Excellent value for money.
We went in 3 couples and had a fabulous time. Service on board was excellent and all staff very friendly and helpful… they couldn’t do enough for you. Entertainment was a bit hit & miss but overall we had a great time. Cleanliness was very good , staff constantly cleaning and making sure all was good. Would definitely do a Marella cruise again. It was our first with TUI and we chose it because of the relaxed approach to cruising and they didn’t disappoint us. We didn’t do excursions so couldn’t rate.
We are always happy with Planet Cruises having booked through them a number of cruises.
We were impressed by the friendliness of staff and crew; particular mention for cabin stewards Ali, Endik, Melanie and Adamg. Particular mention for Abigail in the Latitude restaurant. Food, service and entertainment were great. Plenty of mirrors and wardrobes in the cabin. On a critical note: tables in Market Place were cleared but not wiped down, it was difficult to find Marmite availability in Market Place and the Fosters Lager pumped more froth than beer. We didn't go on activities or excursions.
Our cruise was enjoyable, all be it the day entertainment was a little repetitive at times. But over all we had a very lovely time and will to cruise again shortly.
Great itinerary, lovely staff. I was personally a little disappointed with the food on offer.
An enjoyable holiday with exceptional good weather for the time of year allowing us to take full advantage of the balcony. The crew were friendly and in most areas efficient. Because the ship was repositioning the itinerary was varied and interesting as we moved from Dubrovnik to Malaga. The daily menu in the main restaurant did not appeal to our taste but other speciality venues were very good, we opted to dine late on most occasions and found that the service was slow. We did not visit the theatre but the reviews from fellow passengers were favourable. The Squid and Anchor (Cabaret Lounge) provided most of our entertainment together with the '19th Hole' bar and golfing simulators. We choose to explore the places we visited by making our own arrangements as the excursion costs from the ship are often excessive for what you receive. However, I would have no reservations recommending this ship and its cheerful, happy crew to anyone venturing on a cruise holiday for the first time.
Excellent cruise itinerary and all staff very friendly and helpful. Room was spotless and cleaned thoroughly. I requested a little more coffee and milk and it was delivered promptly and also was helped to use the safe. Jins, jake and Anfelie were all a credit to Marella.
Wonderful holiday on the Explorer. Can't recommend enough. House keeping on Deck 9 - cabin 9031 and 9027 were excellent, happy, polite and always there if you needed anything.