MSC Opera

Much better ship than I expected. The cabin was very good, as were public areas. Very clean and well maintained. Staff, as ever, were fantastic and very hard working.

Just been on our 8th cruise, first with MSC. From the moment we arrived at our port to check in, until the moment we left a week later we were impressed with everything. I really can’t think of anything negative. All ports of call were lovely and lived up to our expectations. Everything was well organised. Everything was fantastic. Will definitely choose MSC again

Food average, evening shows poor (basically gymnastics every show - no imagination), excursions not great, but cabin and staff great.

Travelled on MSC Opera, a beautiful ship which was not too big which is our preference, however fewer dining options and no indoor pool. Food good for pasta and fish dishes, pizza bar, ice cream, patisserie and coffees. Had a drinks package which included good red, white and rose wines, cocktails, water, coffee/tea and choice of 4 lagers and beers. Wines, cocktails, coffee and water great , but for first three days only Heineken lager available. My husband was not happy and complained, however the only answer was ,'to write an email of complaint when you get home'. After the second day and two phone calls from the customer desk who told us there would be no more beers available, we were sent a bottle of prosecco as a good will gesture. When we got to the bar more beers were available. It demonstrated to us that the staff were not liaising very efficiently, however my husband was happy so I was too! This is the second time this has happened on MSC. We went back as it was a good itinerary and price and an extra break, but have reservations about going with them again. Transfer from Milan airport to Genoa was efficient and embarkation/disembarkation in Genoa was very slick, so it depends what is important to you.