MSC Poesia reviews

It was a good ship, the cabin and entertainment were great. The service was a bit sloppy. The luggage broke and it was such a long hassle to get them to refund it, and they were very unhelpful. Dining options were OK, but not the best if you are a vegetarian. The staff in the dining area had no idea about anything, let alone about the ingredients. It would take then ages to find out about the ingredients, and still wouldn't be sure what's in it. Bu the ship was great, the entertainment was good quality, and the itinerary was great.

Denis the dancer is amazing, should definitely not be in the background. His dancing is so strong and precise. I chose not to have the drinks package because I don't drink too much. I drink Chardonnay but sometimes was charged for premium,sometimes not. Difference in cost!!! Surely you should only be served premium if you ask for it. Definitely put me off drinking in the bars!!!

The food in the main restaurant and buffet was luke warm and even the coffee was too. The waiter drinks service in the lounges was slow and the entertainment was not good. The staff were friendly and helpful, the ship was clean. The itinerary was ok as I picked this cruise because of the itinerary. Disappointed with the food and the lounge bar service.

Lovely ship, friendly crew. Great excursions. However, entertainment, and ctivities were poor. Food was ok, but many hot dishes on the buffet, were at best, luke-warm.

The ship was clean and the crew were lovely. It needs to be working in warmer temperatures as our trip up the northern coast of Europe was spoilt by bad weather. A covered pool would have been better. .

We were in cabin 12196 our cabin steward was excellent nothing was too much trouble for him cabin was spotless excellent service. Hamza our waiter was probably one of our best waiters we’ve had & we’ve cruised 18 times him & the wine waiter offered first class service & we’re also friendly & approachable. The ship itself was beautiful not as glamorous as the newer ships but has plenty of seating excellent service & great entertainment Portia in the Zebra lounge was excellent. Only disappointment was not going into Zeebrugge (Bruges) as it was meant to be rough weather but actually the rough weather didn’t happen!!! All in all though thank you MSC a very enjoyable holiday.

First time cruising with MSC, had a very enjoyable experience. Ship is not to big and gave off a welcoming and comfortable vibe. Very friendly and helpful crew. Enjoyed the entertainment we watched. Drinks package offered an extensive choice. Embarking and disembarking really well managed. Excursions were also well managed and we felt good value for money. Slight negative room cleaning not brilliant, and there seemed to be a reluctance to top up milk sugar and toilet tissue. Don't think our first time will be our last.

Lovely small(er) ship than we have recently been cruising on. Very friendly atmosphere, food good, entertainment excellent.

The excursions was brillient really enjoyed it loved the the ship only think not all bars open in the day the food was lovely staff was lovely

At the start of our Cruise we had terrible problems with lengthy waits for service. Thankfully after complaining that was rectified.