MSC Poesia

It was a good ship, the cabin and entertainment were great. The service was a bit sloppy. The luggage broke and it was such a long hassle to get them to refund it, and they were very unhelpful. Dining options were OK, but not the best if you are a vegetarian. The staff in the dining area had no idea about anything, let alone about the ingredients. It would take then ages to find out about the ingredients, and still wouldn't be sure what's in it. Bu the ship was great, the entertainment was good quality, and the itinerary was great.

Denis the dancer is amazing, should definitely not be in the background. His dancing is so strong and precise. I chose not to have the drinks package because I don't drink too much. I drink Chardonnay but sometimes was charged for premium,sometimes not. Difference in cost!!! Surely you should only be served premium if you ask for it. Definitely put me off drinking in the bars!!!

The food in the main restaurant and buffet was luke warm and even the coffee was too. The waiter drinks service in the lounges was slow and the entertainment was not good. The staff were friendly and helpful, the ship was clean. The itinerary was ok as I picked this cruise because of the itinerary. Disappointed with the food and the lounge bar service.

Lovely ship, friendly crew. Great excursions. However, entertainment, and ctivities were poor. Food was ok, but many hot dishes on the buffet, were at best, luke-warm.