The stay in Rome was great before the cruise, It was our first cruise and it was great. the ship, the Norwegian Spirit was not to big but good. the staff were a credit to NCL and could not do enough for you. food was excellent and the freestyle suited us as there where no set times for meals. the speciality restaurants were good for our first cruise it was brilliant. The entertainment and shows were great .Looking forward to our next with planet cruise
The ship Norwegian spirit was fantastic . The staff were absolutely fantastic . Food was amazing . Would definitely cruise with Norwegian again and have already recommended this cruise line to family and friends
Cabin service was spot on, meal time attendance to detail was impressive and polite.
The itinerary was good. The trips were excellent mostly. The cabin was poor, we had to complain, firstly the keycard wouldn’t work several times & by the time we’d sorted that we then realised how poor the cabin was, we’d paid for an outside view & we were on level 4 so our only view of the outside was looking down a tube( porthole) but the worst problem was the noise after we left port, not the sea noise but the metal noise after each wave, the first few days we were told the ship was completely full so no available cabins eventually after about a week we were offered a much better cabin on level 5 with a proper outside view & much better standard of decoration. With the exception of one man on guest services, everyone was very helpful & polite & couldn’t do enough to help. Food was reasonable but we found that the entertainment was a bit limited, compared to other ships. The Norwegian spirit was built for the Asian market & therefore its ceiling height in the public spaces is less than in other ships. It’s being renovated at the end of the year & then it’s back off to the Far East. A good cruise but could have been better.
Holiday full of disappointment. Cancelled ports, protesting passengers leaving us feeling threatened and very vulnerable. Little or no reassurance of our safety from the captain. Poor, repetitive activities, same entertainment nightly. However the theatre performances were excellent.
Good value for money. but dining very average in main dining room. I wiil travel with NCL again but not on this ship
I gave four stars to cabin as it was a bit small and claustrophobic. We would opt for outside cabin with window or balcony on future cruises, and yes we will be going again. Having read reviews prior to going I was expecting poor quality however I was very pleasantly surprised. While the ship is old and a bit dated it was spotlessly clean, attention was paid to all aspects for healthy cruising. The staff from Captain down to the lowliest crew member were very helpful, pleasant and genuinely smiling. Our Cabin Steward was outstanding, nothing was too much trouble. The Food and service excellent in every way. Dont get sick medical expenses very high. Luckily our travel insurance will reimburse us. Travel Norwegian freestyle it is excellent.
Will not cruise with NCL again.
